Oniric Privacy Policy

Last updated: 15/07/2025

En Oniric, marca perteneciente a Viscoform, S.L., nos comprometemos a proteger tu privacidad y garantizar la seguridad de tus datos personales. Esta Política de Privacidad describe cómo recopilamos, usamos, almacenamos y protegemos tu información cuando visitas nuestra página web oniric.pro or use our services.

We recommend that you read this policy carefully and contact us if you have any questions.

• Data controller: Viscoform, S.L.
• Tax ID: B97966568
• Address: P.I. Oeste, C/Viveristes, nave 2, 46840 La Pobla del Duc (Valencia)
• Email: info@oniric.pro

1. What personal data do we collect and what do we use it for?

• a) Contact / enquiry form
  • Data: Name, email address, telephone number and message.
  • Purpose: Handle requests, answer enquiries or provide information about our products and services.
  • Legal basis: The data subject's consent.
• b) Website registration and order placement
  • Data: First name, surname, delivery/billing address, email address, telephone number and order history.
  • Purpose: Managing the commercial relationship, processing orders, delivering products and invoicing.
  • Legal basis: Performance of a contract and compliance with legal obligations.
• c) Sleep quality test, recovery analysis and pressure mapping
  • Data: Test responses, sleep habits, anthropometric data, possible sleep- or back-related discomfort and data derived from the pressure study.
  • Purpose: Provide personalised guidance, generate sleep quality reports and recommend sleep solutions tailored to the user.
  • Legal basis: The data subject's explicit consent when data may include health-related information.
• d) Suppliers
  • Data: Identification, contact and, where applicable, banking details.
  • Purpose: Administrative, accounting and tax management.
  • Legal basis: Performance of a contract and compliance with legal obligations.
• e) Browsing the website
  • Data: IP address, device, browser and technical or analytics cookies.
  • Purpose: Ensure the security and proper operation of the website and analyse its use.
  • Legal basis: Legitimate interest and, in the case of non-essential cookies, consent.

2. How we use your information

• Providing our services: process orders and offer sleep products focused on recovery and performance.
• Communication: answer enquiries, send requested information and manage contracted services.
• Personalised reports: generate recommendations based on sleep tests, anthropometric data or pressure mapping.
• Marketing: send updates, promotions or content related to sleep, recovery and performance, always with your consent.
• Website improvements: analyse user behaviour to optimise the browsing experience.

3. Legal basis for processing personal data

• The user's explicit consent.
• Performance of a contract or pre-contractual request.
• Compliance with legal obligations.
• Legitimate interest in ensuring the security and improvement of our services.

4. Who we share your information with

We do not share your personal information with third parties, except in the following cases:

• Service providers: logistics, payment systems, technology tools, email marketing platforms or analytics services.
• Legal requirements: where there is a legal obligation or a request from competent authorities.

5. Your rights

As a user, you have the right to:

• Access: request a copy of the data we hold about you.
• Rectification: correct inaccurate or incomplete information.
• Erasure: ask us to erase your data, except where legal requirements prevent it.
• Objection: object to the use of your data for certain purposes.
• Restriction: request the restriction of the processing of your data.
• Portability: receive your data in a structured format.

You can exercise these rights by contacting us at info@oniric.pro.

6. Cookies and tracking technologies

We use cookies to:

• Remember your browsing preferences.
• Analyse website performance.
• Improve the user experience.
• Personalise certain content.

Puedes gestionar tus preferencias de cookies desde la configuración de tu navegador o utilizando la herramienta de consentimiento disponible en nuestro sitio.

7. Security of your data

Implementamos medidas técnicas y organizativas para proteger tus datos contra accesos no autorizados, pérdida, alteración o destrucción. Sin embargo, ningún sistema es completamente seguro, por lo que no podemos garantizar la seguridad absoluta.

8. Data retention

Conservamos tus datos personales solo durante el tiempo necesario para cumplir con los fines descritos en esta política o durante los plazos exigidos por la normativa aplicable.

9. Third-party links

Nuestra web puede contener enlaces a sitios de terceros. No somos responsables de las políticas de privacidad de dichos sitios y recomendamos leer sus términos antes de compartir información personal.

10. Changes to this Privacy Policy

Podemos actualizar esta política para reflejar cambios en nuestras prácticas o por razones legales. Publicaremos las actualizaciones en esta página, indicando la fecha de revisión.

11. Contact

• Email: info@oniric.pro
• Telephone: 962 927 017
• Address: P.I. Oeste C/Viveristes, nave 2 - 46840 La Pobla del Duc (Valencia), Spain

Your trust is our priority. Thank you for choosing Oniric, where we care for your sleep, recovery and privacy.